If you see this message in Entry Editor, your Facebook token has expired:
In order to renew it, simply click on the "Renew" link.
Please note that you have to be a Facebook Page admin in order to renew a token.
Why did my Facebook token expire? There could be a few different reasons:
- The connected user is no longer an admin of the Facebook Page.
- The connected user recently changed their Facebook password.
- The session was invalidated by Facebook for some reason on Facebook's side that we're not in control of.
Note: If an Instant Article fails to publish, either due to an error or an invalid token, members of your team will receive an email from us. Each email notification will go to the owner of your site's Facebook Page, the admins of your Facebook Page, and RebelMouse's support team.
Facebook Instant Article publishing failure email.
If you have any questions about how to renew your Facebook token, contact your account manager or email email@example.com today.