Quality is important in every business, but it is especially critical in the healthcare industry. As a result, leaders in the field are constantly striving to find better ways to measure performance and results by gathering accurate and timely information, which has historically been difficult. However, in recent years companies such as Health Catalyst have introduced electronic solutions that provide continuous quality improvement in healthcare. The programs typically begin with a 3-step prioritization process.

Clients Establish a Data Warehouse

Before healthcare providers can measure quality, they need to gather large amounts of data from a variety of sources. In the past it was difficult to get accurate information in a timely manner. However, modern data warehousing allows clients to quickly accumulate and store huge amounts of information from many sources and then process it. A typical data warehouse platform might gather information from the HR, Finance, Administrative, Patient Records and other departments within a hospital or organization. The data can then be measured and used to guide decisions, since users can quickly see which areas need improvement.

Clients Improve Using the 80-20 Rule

Healthcare professionals can use a Key Process Analysis Tool (KPA) to quickly see where resources are being used. The tool works by applying the 80-20 rule. It lets users see the 20 per cent of areas that are using 80 per cent of their resources. It combines healthcare costs, billing, and clinical information, and then sorts it. Clients then have an efficient method for measuring quality improvement in healthcare.

Clients Get Feedback From Clinical Teams

Organized data makes it easier for healthcare professionals to get useful feedback from their teams. Clinical team members can view data, note areas that have been identified as opportunities for quality improvement, and provide their input. The information can help them locate the reasons for variations. These might be caused by doctors and nurses offering care in a variety of ways, or differences in documentation.

Today the quality of healthcare is being improved with the help of electronic measuring systems. The processes involve gathering data, identifying areas that need improvement, and using the feedback offered by healthcare providers.