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Help: My embed or video isn't showing in my Facebook Instant Article

This article is intended for clients who are already set up with Instant Articles and need to troubleshoot an embed in their live articles. If you're at an earlier step, please start here.


An important thing to know is that to make videos, social embeds, or any embed work in Instant Articles it needs to be added with our plus button here:

[rebelmouse-proxy-image https://media.rbl.ms/image?u=%2Fmedia.forumbee.com%2Fi%2Fb94808fe-5022-49bf-95cf-75e8df674bab%2F547.png&ho=https%3A%2F%2Fs3-us-west-2.amazonaws.com&s=313&h=ecc17939e6abeabc62b5314541e1cdee7d5db9fe390fed167688eb277135b683&size=980x&c=1971508240 crop_info="%7B%22image%22%3A%20%22https%3A//media.rbl.ms/image%3Fu%3D%252Fmedia.forumbee.com%252Fi%252Fb94808fe-5022-49bf-95cf-75e8df674bab%252F547.png%26ho%3Dhttps%253A%252F%252Fs3-us-west-2.amazonaws.com%26s%3D313%26h%3Decc17939e6abeabc62b5314541e1cdee7d5db9fe390fed167688eb277135b683%26size%3D980x%26c%3D1971508240%22%7D" caption="" pin_description="" image-library="0" expand=1 photo_credit=""]

This so we can wrap it in the right way when we send to Facebook to display it in the Instant Articles.

So to be clear if you simply add an embed with HTML or with embed code like below, it will not work in Instant Articles

[rebelmouse-proxy-image https://media.rbl.ms/image?u=%2Fmedia.forumbee.com%2Fi%2F813eef70-6290-4da3-8ecb-b43bf9aac1ce%2F547.png&ho=https%3A%2F%2Fs3-us-west-2.amazonaws.com&s=124&h=a63eabfba732c707a8c96cdf87acb375dc1e1d0fb0e3ae13bcc66adb520fe9c5&size=980x&c=2590868847 crop_info="%7B%22image%22%3A%20%22https%3A//media.rbl.ms/image%3Fu%3D%252Fmedia.forumbee.com%252Fi%252F813eef70-6290-4da3-8ecb-b43bf9aac1ce%252F547.png%26ho%3Dhttps%253A%252F%252Fs3-us-west-2.amazonaws.com%26s%3D124%26h%3Da63eabfba732c707a8c96cdf87acb375dc1e1d0fb0e3ae13bcc66adb520fe9c5%26size%3D980x%26c%3D2590868847%22%7D" caption="" pin_description="" image-library="0" expand=1 photo_credit=""]

If you are trying to add an embedded item and it does not work in our "Paste URL to upload" tool, then you need to contact RebelMouse support to inquire if we can add in support for this embed and then we can make it work for Facebook Instant Articles.

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