New Windows 7 Asus laptop won't connect to internet

ASUS A52JR-X1 NoteBook
It will find a network.  It will let me access network files.  It will not connect to the internet, but it is getting an IP.  DNS does not resolve, even though it has the router IP listed as the DNS server.
I have disabled IPv6 based on other peoples' problems, but it didn't seem to help.  I've tried updating the NIC driver, but it didn't seem to help.   I was going to try updating the video driver, to see if it helped, but the driver wasn't available on the
main site (Radeon 5470) and I'm not sure how it would help anyway.
Windows diagnose says to try rebooting the router, which I did, but it did not help.  If I skip this step, Diagnostics says "The default gateway is not available."
There is also a tunnel adapter, even after disabling IPv6.  I do not know if this is normal or not.
Any help would be much appreciated.

Keys to the Problem New Windows 7 Asus laptop won't connect to internet


what router are you using? can you disable DNS proxying? if that is not
possible, you should be able to get the IP addresses of your ISP's DNS servers
and configure those statically.
Using the routers IP means the router is
proxying the DNS.
It sounds like DNS proxy is not working.
 
On Wed, 5 May 2010 14:31:07 +0000, Tedsternator wrote:
 
>ASUS A52JR-X1 NoteBook
>
>It will find a network.
It will let me access network files.
It will not connect to the internet, but it is getting an IP.
DNS does not resolve, even though it has the router IP listed as the DNS server.
>
>I have disabled IPv6 based on other peoples' problems, but it didn't seem to help.
I've tried updating the NIC driver, but it didn't seem to help.
I was going to try updating the video driver, to see if it helped, but the driver wasn't available on the
main site (Radeon 5470) and I'm not sure how it would help anyway.

>
>Windows diagnose says to try rebooting the router, which I did, but it did not help.
If I skip this step, Diagnostics says "The default gateway is not available."
>
>There is also a tunnel adapter, even after disabling IPv6.
I do not know if this is normal or not.
>
>Any help would be much appreciated.

 

Barb Bowman www.digitalmediaphile.com


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