new Dell desktop Printer problem

I have my Dell Printer (Photo 964) connected to my Windows Vista system on my new Dell desk top and it has never worked with this new computer.  It worked fine with my Dell laptop.    The desktop is new as of 4 months ago.

I have gone through the self help and everything seems to be okay.  It recognizes my printer, but will not print.

I appreciate your help.  


Keys to the Problem new Dell desktop Printer problem

Welcome to the Microsoft Windows Vista Communities site.
Dell Photo All-In-One Printer 964
This printer does appear to be compatible with Windows Vista according to the

Windows Vista Compatibility Center.
If you have not already done so please download and install the
Dell printer driver linked in Michael Murphy’s reply.
After you have done that please test the functionality of the printer.
If the printer does not printer – after – you’ve installed the correct driver…
One thing I recommend checking is the PORT your printer is configured to use.
If the printer is a USB printer you will want to ensure that it is configure to use a USB port.
If it is not configure correctly you can see issues such as yours where no
errors were seen during installation, the printer appears to be connected, but you are unable to print.

Configuring a printer to use a USB port…

1.     Ensure that the printer’s driver and software have been successfully installed.
2.     Ensure that the printer is presently connected to the computer, via USB, and is powered on.
3.     Click Start, type Printers in the
Start Search bar, and then press Enter.
4.     Right-click the printer you want to configure, and select
5.     Click on the Ports tab, and ensure that a
USB port is checked.
6.     Uncheck any other ports – such as LPT1, LPT2, COM1, or COM2.
7.     Click on the Apply button, and then click on the
General tab.
8.     From the General tab click the
Print Test Page button.
9.     If all is well you should hear your printer feeding paper, and printing you out a test page.

Jared - Support
Engineer - MSFT

Microsoft Answers Support Engineer Posting to you from
Windows 7!

Click here to download the registry repair application

Another Safe way to Fix the problem: new Dell desktop Printer problem:

Click here to download the registry repair application .

How to Fix new Dell desktop Printer problem with SmartPCFixer?

1. You can Download SmartPCFixer here. Install it on your computer. When you open SmartPCFixer, it will perform a scan.

2. After the scan is done, you can see the errors and problems which need to be repaired.

3. The Repair part is done, the speed of your computer will be much higher than before and the errors have been removed. You can also use other functions in SmartPCFixer. Like dll downloading, windows updating and print spooler error repair.

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