More Stories
It Takes More Than Just Technology to Engage Employees

We know that to recruit and retain top talent today, companies must enable employees with collaborative, user-centric technologies. Forcing outdated legacy infrastructures on workers won’t fly in an age in which employee needs come first. Nothing is more frustrating to an employee than wasting their time jumping from system to disparate system, or drowning in […]

The post It Takes More Than Just Technology to Engage Employees appeared first on Appirio.

Salesforce for Nonprofits: Unique Challenges and Solutions

Between employees, donors, volunteers, vendors, and members, nonprofits have many complex relationships to manage. And nonprofit professionals understand the value of every constituent interaction; under constant pressure to lower operating costs while building constituent loyalty, nonprofits can’t afford to miss an opportunity to deepen relationships. Salesforce for nonprofits helps organizations connect all of those relationships […]

The post Salesforce for Nonprofits: Unique Challenges and Solutions appeared first on Appirio.

A Look at the Salesforce Record-Level Security Model

By Sahil Batra Data security is an essential part of every organization. A small cyber attack can ruin a big business. Every company has sensitive data; it can be customer data, financial data, employee data, or other personal details. Many organizations invest a lot of money into securing their data from security breaches. Now the […]

The post A Look at the Salesforce Record-Level Security Model appeared first on Appirio.

A Year with My Head in the Clouds

By Elizabeth Friedland After being with Appirio for precisely one year, I can confidently say that working here is a truly unique experience. Not only do we help the biggest brands in the world perfect their Customer and Worker Experiences, but we also “drink our own champagne.” We continuously strive to perfect our own Customer […]

The post A Year with My Head in the Clouds appeared first on Appirio.

(image)
Have You Mapped Out Every Micro-Moment in the Customer Journey?

Mobile has changed the way we consume information and how we make decisions about almost everything in our lives. Brands that engage customers and prospects with only traditional marketing strategies are missing huge opportunities to meet customers exactly where they are in the customer journey. According to research by Google, the typical customer journey is […]

The post Have You Mapped Out Every Micro-Moment in the Customer Journey? appeared first on Appirio.

Why Your Direct Manager is the Real Boss… And Not Your CEO

If you search your current company on Glassdoor, you’ll probably be greeted by 3 visuals: your CEO’s photo, their current approval rating, and what percentage of employees would recommend the company to a friend. Given the glaring greens and reds — not to mention the numbers — Glassdoor can either be a source of pride […]

The post Why Your Direct Manager is the Real Boss… And Not Your CEO appeared first on Appirio.

In the Future, Will Robots and Ratings Replace Your Boss?

I live in San Francisco, a tech mecca of automated services and instant gratification. When we can communicate with an app rather than another human being, we do. The only feedback drivers, food delivery people, or even on-demand magicians receive from us comes in the form of a rating system punctuated by stars; one star […]

The post In the Future, Will Robots and Ratings Replace Your Boss? appeared first on Appirio.

(image)
Ask the Experts: Managed Services in the Cloud

So implementation of your new cloud-based application is finally complete. Congratulations! But while go-live may feel like a finish line, it’s really just the beginning. Public cloud software vendors like Salesforce, Workday, and Google continuously deploy major and minor releases, and all customers get upgraded together. Your post-go-live team is tasked with keeping up with […]

The post Ask the Experts: Managed Services in the Cloud appeared first on Appirio.

(image)
3 Ways Heroku Can Help You Get More Out of Your Customer Data

In the Salesforce world, a lot of attention gets paid to configurations and customizations. While having a properly set-up and maintained Salesforce org is essential, it’s really the data that is critical to your business. Specifically, your customer data. The degree to which an organization understands their customer data determines how readily they can act […]

The post 3 Ways Heroku Can Help You Get More Out of Your Customer Data appeared first on Appirio.

More posts are loading...